the way things work, the way things should work, and the way I want things to work are all different things. here's an example:
interest lines are due at the begining of the month. we have 30 days to clear them. after 30 days they are past due and that's a problem.
yesterday we got an email from hypermanager telling us (in bold caps) to clear the intrest lines on our funds before they're (dun dun dun) past due.
I only had one outstanding line, which I had already followed up on with the PA who followed up with the client, so it's out of my hands. and it was only 26 days old, so I'm ahead.
today victor didn't show up. they split up his funds, I'm covering an easy one. easy trades, nothing weird, so no problem. oh, wait, what's that? victor hasn't cleared any of his SIX interest lines? and THEY'RE ALL MORE THAN A WEEK PAST DUE? what the hell man!?
so that's my morning. where normally I'd be blogging or chatting online or just, you know, spacing out, I'm now doing real actual work that people in my position do. and, since there are a billion past due lines out there hypermanager and counterpart are helping. bam, bam, bam they make adjustments to funds, bam I find a missing rate, bam I find an incorrect accrual date, bam, bam, bam and we're all good. took maybe an hour of research and adustments. real, actual work. I'd feel accomplished. except for one thing. I took care of my responsibilities weeks ago. I was doing someone else's real, actual, work. and I'm letting you know now, that he won't hear one thing about it when he gets back, and next time pastdue lines roll around no one's going to say "hey Tom, good work on Victor's funds last time, thanks for the help." So really, it would make no difference if I'd slacked like crazy this month, not cleared up any lines, and waited until the last minute AND THEN CALLED IN. credit where credit is due, is all I'm saying.
-Tom
recommended downloads:
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