Wednesday, July 26, 2006

The Train to Nowhere

Today's training class: Futures & Options.

I've railed about this before: Training should not be conducted as a Question and Answer session when the trainer is the only one who knows the answers. If we knew what we were there to learn we wouldn't be there to learn it.

It seems that this woman is convinced that in order for us to Know a thing all that is required is for her to ask us an open-ended question about the thing.

What experience convinced her of this? What part of the brain was she using when this approach occurred to her? There are no explanations, there is no flow of information. She asks, they guess. If they get it right we move on.

Why is it right? What are the implications? WHAT OF DONUTS?

If it's wrong, she just asks the same question AGAIN, slower.

The trainer speaks:

The first sentence out of her mouth:
Trainer: "So, futures & options.... What is a future?"
Group: [silence]

Trainer: "Why are futures/options called derivatives?"
Group: [silence]

Trainer: "Ok, let's talk about initial margin ... What is initial margin?"

Trainer: "Let's talk about why your investment manager goes out and trades futures. What are some of the reasons?"

Trainer: "We're buying 250,000 shares for ten dollars apiece, what accounting do we see on trade date? What debits, and what credits? ..."
Trainer: "... ... ..."
Group: [crickets]
Trainer: "You're all right! No entries are made on trade date."

Trainer: "For this exercise you might need more information for question three. There might be a function on the system that might be helpful..."
Some guy: "I'm looking at the Cost/Value sheet, but I can't find the answer."
Trainer: "But if you don't hold the security it won't be on the C/V sheet. What other sheet can you use to find something you don't hold?"
Guy: "Um..."
Trainer: "The .....? The .... .... sheet?"
Guy: "The 'Positions' sheet?"
Trainer: "No, the Reference sheet which is under a different tab in a different window."



If we knew we wouldn't be there.

gah.
-t

4 comments:

mance01 said...

"Oh look, it's raining again."

Tom said...

Dude! That's the wrong line!

Marge says "it's raining again" after Homer flees back to the basement under the belief that donuts don't exist, which is why when he enteres the next alternate reality he screams, among other things, "what of donuts!?" to which Marge replies "friday is tgif night on abc, donuts are plentiful..." etc

I can't believe you missed that one.

-t

mance01 said...

I didn't mean to imply that it was the next line...That's just what I think of after the "what of donuts?!" because it's hilarious when it starts raining donuts after he leaves the perfect life of riches and deceased Selma and Patty. :-p

spazz.

Anonymous said...

Trainers and consultants are like fortune tellers. They don't really have any answers, so they ask open ended questions and shape their answers based upon your replies.

I just made that up. I think I'd be a good consultant.